• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-15-2024 05:08 AM

HP Recommended
Product: HP Zbook Firefly G8 14'
Operating System: Microsoft Windows 11

Help, im trying to use a Firefly G8 on a G4 280W Dock

We use wide screens and 3 monitor setups.

So we have two screens running 1920x1200 

But the last screen for some reason cannot run this resolution, it's stuck at 1920x1080 at max.

 

I've tried to enable high res in bios (Over usb)

Run image assistant to update all drivers

Update the dock itself

Rollback graphic drivers

 

 

If anyone has the same issues and succeeded in resolving it, please help me!

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.