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‎08-11-2025 07:37 PM

HP Recommended
Product: HP EliteBook 1040 14 inch G11 Notebook PC (8Y859AV)
Operating System: Microsoft Windows 11

I recently got a new HP EliteBook 1040 G11. I then got an HP active pen G3 for it. The pairing process was smooth. However, after paired the pen with the laptop, the pen doesn't work at all. The setting shows that the pen is connected; however, the pen doesn't do anything when I touch the screen or try to write on Word or other app.

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