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HP Thunderbolt Dock 120W G2 with Audio
macOS 12.0 Monterey

Hello,

My dockstation G2 with audio no longer works as it used to, the green and white lights around the dock no longer light up and the computer cannot detect the audio and microphone.
However, I can use the other ports but there is no sound on the speaker and the microphone no longer works.

Is there a way I can reset this version of G2 as there is any button I can press.

Thank you for your understanding.

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