HP envy hinge snapped

[ash_w_parker13]

I opened my laptop and the hinge popped. When it did it made my screen gap. When I looked at the side the hinge rolled out of that gap. It wasn’t dropped, there was no damage. I had literally just been working on it, closed it, and Opened it again and it popped. I cannot believe how many other people are having this issue without there being a recall or some sort of notice? Are there any suggestions to this problem? My warrant my ended twenty eight days ago. 

[Echo_Lake]

@ash_w_parker13

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I understand your HP notebook hinge is separating from the unit, to fix this issue your computer needs to be repaired.

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
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