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Posts: 5
Member Since: ‎03-19-2017
Message 1 of 9 (218 Views)
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HP g62-b52 sr

Product Name: G62-B52 sr
Operating System: Microsoft Windows 7 (64-bit)

Good day. 

Please help to resolve my problem. I can't find drivers for each x64 version of Windows OS. I tried Windows 7, Windows 10 and Windows 8.1. I tried so many variants from forums - all I need is native screen resolution for my OS. x86 drivers from your site helps. But I need x64 OS for my work. Please help help me to find out...

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Re: HP g62-b52 sr

Hi:

 

There is a full set of W7 x64 drivers for your model at the link below...

 

http://support.hp.com/us-en/drivers/selfservice/HP-G62-b00-Notebook-PC-series/4247533/model/4320906

 

If you are ending up on the W7 32 bit driver page, select the Change button and the drop down menu will allow you to select W7 x64.

 

If that is not working for you, let me know and I will post the direct links to the 64 bit drivers you need, if you let me know what devices need drivers.

 

For example, if you need the 64 bit graphics driver, here it is...

 

This package provides the AMD Graphics Driver and the ATI Catalyst Control Center for the supported notebook models and operating systems. This unified driver provides a high-level of power, performance, and reliability.

 

http://ftp.hp.com/pub/softpaq/sp49501-50000/sp49567.exe

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Provost
Posts: 84,081
Member Since: ‎07-13-2010
Message 2 of 9 (198 Views)

Re: HP g62-b52 sr

Hi:

 

There is a full set of W7 x64 drivers for your model at the link below...

 

http://support.hp.com/us-en/drivers/selfservice/HP-G62-b00-Notebook-PC-series/4247533/model/4320906

 

If you are ending up on the W7 32 bit driver page, select the Change button and the drop down menu will allow you to select W7 x64.

 

If that is not working for you, let me know and I will post the direct links to the 64 bit drivers you need, if you let me know what devices need drivers.

 

For example, if you need the 64 bit graphics driver, here it is...

 

This package provides the AMD Graphics Driver and the ATI Catalyst Control Center for the supported notebook models and operating systems. This unified driver provides a high-level of power, performance, and reliability.

 

http://ftp.hp.com/pub/softpaq/sp49501-50000/sp49567.exe

Top Student
Posts: 5
Member Since: ‎03-19-2017
Message 3 of 9 (184 Views)

Re: HP g62-b52 sr

OMG. THANKS a lot.

How you think - can I try this drivers for windows 10 x64?

Provost
Posts: 84,081
Member Since: ‎07-13-2010
Message 4 of 9 (180 Views)

Re: HP g62-b52 sr

You're very welcome.

 

I do not believe that your notebook can run W10 but I guess you can try the W7 graphics driver.

 

Try manually installing the driver if the auto install method doesn't work.

Top Student
Posts: 5
Member Since: ‎03-19-2017
Message 5 of 9 (175 Views)

Re: HP g62-b52 sr

Didn't know that HP Experts are so **bleep** good. I thought I ll wait for the answer about 2 weeks Smiley Happy

Sorry for my English. 

Provost
Posts: 84,081
Member Since: ‎07-13-2010
Message 6 of 9 (173 Views)

Re: HP g62-b52 sr

Anytime.

 

Glad to have been of assistance.

 

Your English is just fine.

Top Student
Posts: 5
Member Since: ‎03-19-2017
Message 7 of 9 (156 Views)

Re: HP g62-b52 sr

Hello. 

First I tried to install W10x64. There was a problem - 3,84 Gb RAM only visible (I have 8 Gb).

Then I tried Windows 7 x64. I installed all drivers except Audio, LAN and WIFI, to see what's wrong. And I've got the same.

I must say that when I used patch fix128 on my last Windows 7 x86 to unlock all my RAM - all was fine. Visibility of all 8 Gb.

So its not hardware problem. I really need x64 OS Smiley Sad

Here is some screenshots.

Screenshot_1.pngScreenshot_2.png

 

Provost
Posts: 84,081
Member Since: ‎07-13-2010
Message 8 of 9 (146 Views)

Re: HP g62-b52 sr

Hi:

 

Unfortunately, I wouldn't know why the PC isn't 'seeing' all 8 GB of memory with a 64 bit OS.

 

Some folks have found that this works...

 

Run 'msconfig', go to 'boot' tab, clicked 'advanced options', and untick 'maximum memory'.

 

After the restart shows the correct amount of usable memory.

Top Student
Posts: 5
Member Since: ‎03-19-2017
Message 9 of 9 (140 Views)

Re: HP g62-b52 sr

Unfortunately, it didnt help... 

I guess its because this notebook just for x86 OS-s  lol ))

there was no x64 drivers for his model 1 year ago... when I tried ti download it

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