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‎09-08-2018 07:37 AM

HP Recommended
Product: HP 14-cm0005au
Operating System: Microsoft Windows 10 (64-bit)
Please help!
Why my laptop always has a problem with display driver. I have tried anything, update from device manager, install driver from hp website, windows update and drivereasy. Everytime i install a driver update like from hp website, amd website and driver easy,my laptop get freeze and sometimes it goes blank so i have to unninstall again, its imposible to get driver for AMD Ryzen 3 with vega mobile.
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-08-2018 08:07 AM

HP Recommended

You should be using only the latest HP website driver:

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87549.exe

 

If you installed any kind of driver helper program such as Driver Easy, get rid of it. I might even do a factory recovery and start over if you have been trying to use such a program. 

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1 REPLY 1

‎09-08-2018 08:07 AM

HP Recommended

You should be using only the latest HP website driver:

 

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87549.exe

 

If you installed any kind of driver helper program such as Driver Easy, get rid of it. I might even do a factory recovery and start over if you have been trying to use such a program. 

Was this reply helpful? Yes No
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