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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP laptop does not see ViewSonic monitor

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03-20-2020 03:08 PM
Hello everyone!
Having an issue with detecting the ViewSonic monitor.
The notebook has DisplayPort and the monitor - VGA port.
Everything works fine when I am connecting it to another HP monitor, though. The notebook sees it immediately. With ViewSonic - black screen with "No signal". The monitor functions well when turned on while connected via DVI port to the stationary computer.
I have tried, it seems, everything...
I have uninstalled/reinstalled/updated Display Adapter (I have Intel(R) HD Graphics 620).
I have deleted all visible shadow monitors (had a few).
I have tried to detect the monitor manually (it says it can't detect any).
I have tried to extend projection (by clicking Windows+P).
Nothing helps. And I do not even understand where the problem is, I can't understand which one is not functioning properly.
And everything works absolutely fine with another one (but, unfortunately, I do not recall which port it has, I have it in my office).
I hope you can help me out! I do not know where to look!
03-20-2020 03:40 PM
@DariaV wrote:... The notebook has DisplayPort and the monitor - VGA port.
From Display Port (digital) to VGA (analog) you need a converter. How do you connect them ?
Regards.
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