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‎04-17-2018 02:20 AM

HP Recommended
Product: pavillion DV
Operating System: Microsoft Windows 10 (64-bit)

Hi Forum,

 

I have a HP notebook pavillion DV ( year 2011).

 

It is not starting up. it is just showing me a black blank screen

 

press the power button, the wireless led showing red, power led on. the on-board mouse pad back led on. HDD led flashed iniitally and off.

 

I swapped the ram, still the same problem. That makes me think the notebook has a hardware fault.

 

any ideas ?

 

Many thanks in advance.

 

Michael

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-17-2018 05:10 AM

HP Recommended
Michael,


It may be a hardware issue.

Perform troubleshooting with this:
http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&as=true&SFS=sdoc&section=ccweb&langu...

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1 REPLY 1

‎04-17-2018 05:10 AM

HP Recommended
Michael,


It may be a hardware issue.

Perform troubleshooting with this:
http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&as=true&SFS=sdoc&section=ccweb&langu...

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