07-20-2019 11:07 AM
Hi, I recently bought a brand new HP Elitebook 840 G5 8th gen (i5 8350U), buy after pressing fn+f2 OR only f2 OR fn+p, the hp sure view feature is not working at all. What is the problem? Does my laptop really support HP sure view? I took the hardware test and the keyboard/display and other component passed finely. What should I do? Does it require any particular DRIVER?
07-20-2019 03:32 PM
Are you sure your machine has HP Sure View ? Did you buy this option because HP Sure View is optional and must be configured at purchase.
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07-20-2019 07:15 PM
Well I give my brother money and he bought it for me, but i dont know it has sure view option or not. It is elitebook 840 g5 8th generation with core i5 8350U processor (non touch). How do i know it has sure view option or not? Any idea? Because HP website says core elitebooks with i5 8350U are with sure view. Can you give me a bit more information on this?