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‎02-17-2021 09:24 AM

HP Recommended
Product: HP6730s
Operating System: Microsoft Windows Vista

The screen on my old hp6730s laptop has failed.

I can faintly see the display by shining a light on it.

I cannot get any display on a tv screen using a VGA cable.

I have already tried replacing the inverter with no change.

Can anybody advise where to look for the fault please.

 

1 REPLY 1

‎02-17-2021 09:31 AM

HP Recommended

@paul5551 

From your description, it sounds like the video chip in your laptop has failed -- and since that is soldered to the system board, it is not replaceable.

 

Plus, without being able to see a screen, even hooking up an external monitor will not help because without being able to run diagnostics, you can't confirm the failure of any of the hardware.



I am a volunteer and I do not work for, nor represent, HP
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