• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP pavilion 15
Microsoft Windows 10 (64-bit)

The operating speed of the system is very slow and the computer hangs very much

1 REPLY 1
HP Recommended

The processor is very likely not the problem. We need the specific model number to be sure what hardware you have but you could have a virus or your hard drive can be having problems or be overfilled or you may have too little memory for optimal operation. First thing you can do for yourself is run a full set of hardware tests to rule out a hardware issue. Tap esc as you turn the laptop on and then F2 at the menu and component tests. Run all of the tests full length versions and report any errors or tell us there are no errors and we can go from here. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.