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- Notebook Video, Display and Touch
- Having issue Blue Screen VIDEO_TDR_FAILURE (atikmpag.sys) af...

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02-28-2020 08:14 PM - edited 02-28-2020 08:26 PM
Please can you give me any tips on how to fix this issue..
I need your guys help. I've seen few video tutorial but non of that works...
03-02-2020 02:06 PM
Welcome to the HP Support Community.
Let's re-install the display driver -
1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter.
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer.
Once done, try updating using windows updates and HPSA
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee