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HP Recommended
Pavilion G4-1345tx notebook pc
Microsoft Windows 7 (64-bit)

Product name:  HP Pavilion G4-1345tx notebook pc

 

Product number: A9R81PA

 

Need assistance on how to resolve my issue on installing graphic drivers for my notebook. I replaced my HDD today since the original one encountered hardware problems and I was not able to salvage any files from it. I download all drivers from HP website and was installing it with no problems until I reach SP61152 (Intel HD Graphic Driver). While installing this an error message was encountered (This computer does not meet the minimum requirements to install this software).  Also, I can't find the AMD Catalyst Control Center that I used before when tweaking performance for my applicatons. Hope someone from HP can help resolve this. Thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

With your model, the only graphics driver you should install is the AMD graphics driver which installs the drivers for both the Intel and AMD graphics your notebook has.

 

AMD High-Definition Graphics Driver

 

File name: sp55025.exe

View solution in original post

8 REPLIES 8
HP Recommended

Which Graphic Card do you actually have? If you have AMD then you are installing wrong driver.

HP Recommended

Hi:

 

With your model, the only graphics driver you should install is the AMD graphics driver which installs the drivers for both the Intel and AMD graphics your notebook has.

 

AMD High-Definition Graphics Driver

 

File name: sp55025.exe

HP Recommended

Hi,

 

Thanks for your reply. Do I need to reformat my notebook or just install sp55025.exe?

HP Recommended

You're very welcome.

 

You should be able to install the right graphics driver without any additional action.

HP Recommended

Hi Sir,

 

Problem was resolved now. Thank you very much for your assistance! 

HP Recommended

You're very welcome.

HP Recommended
Hey, im sorry i know this is old thread but i have same problem with u on my hp pavilion g4 1002tx with win 7 32bit, any solution?my problem was totally same with you
HP Recommended

Hello,


Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you


I work on behalf of HP
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