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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Pavilion Notebook

 

 

I no its a Frequently asked question but no one has actualy gave a definative answere just stupid unplug this and swap leads that. my laptop has done a update last night before bed, I turn my laptop on dismorning now it wont detect my hdmi lead. ive got 3 cables none of them work but all 3 works in my xbox one so i no it aint the cables, i cant find anything todo in the settings with hdmi or output connections when the cables plugged in. Ive searched all over the internet for a solution but every solution everyone has posted doesnt work. its gettin realy frustrating specialy when u pay alot of money for the laptop and it wont work.

(removed content) serial Number

Z3D15EA#ABU Product number.

 

please get bak soon

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your welcome.

 

Let me know if you need further help,

David

 

 

Please click on thumbs up for thanks

Click on accept as solution if answered your question to make easier for others to find.

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Maybe you should wait for an answer from GOD !!!

 

Have you tried reinstalling the graphics driver from HP support site (Intel):

 

https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-pavilion-15-au100-notebook-pc/12499208...

 

or the driver from Intel for your processor:

 

https://downloadcenter.intel.com/download/26772/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?pr...

 

Let me know,

David

HP Recommended

thank you for your help you saved me alot of hassle and time

HP Recommended

Your welcome.

 

Let me know if you need further help,

David

 

 

Please click on thumbs up for thanks

Click on accept as solution if answered your question to make easier for others to find.

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