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‎09-08-2016 10:44 AM

HP Recommended
Product: HP 15-AF006AX
Operating System: Microsoft Windows 10 (64-bit)

When I play dota 2, it heats a lot, what is the solution to this problem...??? can someone help me

asap.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2016 12:10 PM

HP Recommended

Hello @TheLazy, Greetings!

 

Thank you for reaching out. I came across your post and would like to help 🙂

 

I understand your laptop is overheating while playing games. This issue is normally caused due to accumulated dust clogging the air vents of your laptop. You can fix this issue by following the steps mentioned here: http://hp.care/2c2H3g8

 

In some cases, some corrupt processes can also cause the same issue. In which case, you can check for the problem processes by going to the task manager. Please check http://hp.care/2c2GRxt for more detailed troubleshooting steps on the issue.

Let me know how it goes!

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

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1 REPLY 1

‎09-09-2016 12:10 PM

HP Recommended

Hello @TheLazy, Greetings!

 

Thank you for reaching out. I came across your post and would like to help 🙂

 

I understand your laptop is overheating while playing games. This issue is normally caused due to accumulated dust clogging the air vents of your laptop. You can fix this issue by following the steps mentioned here: http://hp.care/2c2H3g8

 

In some cases, some corrupt processes can also cause the same issue. In which case, you can check for the problem processes by going to the task manager. Please check http://hp.care/2c2GRxt for more detailed troubleshooting steps on the issue.

Let me know how it goes!

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No
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