Help! Display tearing on xorg intel irisx, alongside distorted audio and slowness while charging

[anglaro]

Hello, I have been using zorin os, a distro based of ubuntu for some time now but it seems that there is a problem where when im watching a video or when i shake a window fast, I get screen tearing.
I tried adding the TearFree flag on /etc/X11/xorg.conf.d/20-intel.conf but it didnt help alot as it removed the tearing but my screen got slower. I also see that whenever I connect my charger to my laptop, the speaker sound becomes distorted and the tearing becomes more visible alongside slowness. I have to note that I use fractional scaling

Can anyone help me?

[Kuroi_Kenshi]

Hi @anglaro,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Improve Intel Graphics Configuration

If you're sticking with X11, refine your config:

Edit the file:

sudo nano /etc/X11/xorg.conf.d/20-intel.conf

Use the following configuration:

Section "Device"    

Identifier  "Intel Graphics"    

Driver      "intel"    

Option      "TearFree" "true"    

Option      "AccelMethod" "sna"    

Option      "DRI" "3"    

Option      "TripleBuffer" "true" EndSection

Save and reboot your system.

Adjust Power Management Settings

To prevent slowness and tearing when on AC power:

Edit (or create):

sudo nano /etc/modprobe.d/i915.conf

Add:

options i915 enable_dc=0 enable_fbc=0

Then:

sudo update-initramfs -u sudo reboot

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[anglaro]

Hello @Kuroi_Kenshi and thanks for your help.. however, while charging it is still a see a slow down in performance sometimes. The sound continues to be distorter while charging, this settings in the xorg intel driver made my desktop freeze when ever i enter. I basically get a grayed screen whith only a wallpaper and flickering...at one point it freezes completely and I can only reboot. I have to note that when using tear free, my windows where having weird glitches like vertical lines and glitched text

This is what the gpu returns
00:02.0 VGA compatible controller: Intel Corporation Device 46a8 (rev 0c)
*-display
description: VGA compatible controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
logical name: /dev/fb0
version: 0c
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom fb
configuration: depth=32 driver=i915 latency=0 mode=1920x1080 resolution=1920,1080 visual=truecolor xres=1920 yres=1080
resources: iomemory:600-5ff iomemory:400-3ff irq:146 memory:6001000000-6001ffffff memory:4000000000-400fffffff ioport:3000(size=64) memory:c0000-dffff memory:4010000000-4016ffffff memory:4020000000-40ffffffff

At least, If its not fixable, and I decide stay on wayland I want to know a way to unblur other apps like netbeans and vlc that are not native to wayland..

[Kuroi_Kenshi]

Hi @anglaro,

Welcome to the HP Support Community! 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,