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‎11-07-2023 08:19 AM

HP Recommended
Product: HP Pavilion - 15-cs3065st
Operating System: Microsoft Windows 11

I need to connect 2 LG 27UD69P monitors to my laptop. I have purchased 2 different USB -C-HUB cords and neither works. I bought a USB C to Dual HDMI Adapter that said it was compatible with my laptop but it did not work. Help!

2 REPLIES 2

‎11-07-2023 10:59 AM

HP Recommended

@ReaBlue 

 

The specs of your machine is

 

            https://support.hp.com/au-en/document/c06619159

 

It ONLY has 1 hopeless USB 3.1 Type-C™ Gen 1 (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards

BH
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‎11-13-2023 08:18 AM

HP Recommended

The cord you suggested is $85. Will this one work? USB 3.0 to HDMI Dual Display Adapter USB A or USB C to HDMI for Dual Monitors or this one Plugable USB 3.0 to HDMI Video Graphics Adapter with Audio for Multiple Monitors

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