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‎02-09-2023 02:37 AM

HP Recommended
Product: HP Gaming Pavilion - 15-cx0098ur
Operating System: Microsoft Windows 10 (64-bit)

I live in Russia. I have been wanting to update the driver for the integrated Intel HD Graphics 630 graphics card (I have 23.20.16.5018, released on March 27, 2018) for a long time. But in the list of Intel graphics card and driver data, the following is written:

На вашем компьютере установлен драйвер производителя компьютера. Приложению Intel® Driver & Support Assistant не удалось обновить драйвер. Установка стандартного драйвера Intel вместо драйвера производителя может вызвать технические проблемы. Обратитесь к Hewlett-Packard (HP) для получения новейшего драйвера для вашего компьютера.

 

Translated via Yandex Translate: The computer manufacturer's driver is installed on your computer. Intel® Driver Application & Support Assistant failed to update the driver. Installing a standard Intel driver instead of the manufacturer's driver may cause technical problems. Contact Hewlett-Packard (HP) to get the latest driver for your computer.

 

Windows 10 Home SL 64-bit 22h2 19045.2364

Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz

Intel(R) UHD Graphics 630

NVIDIA GeForce GTX 1060 with Max-Q Design

12 GB RAM

Realtek High Definition Audio

 

How do I update the driver?

Category:
7 REPLIES 7

‎02-09-2023 09:09 PM

HP Recommended

Hello @Bratanoid 

Sorry to hear that you are having problems ... I would like to help you.

(1) Download, install and update your system with Intel DSA

 

Intel Driver & Support Assistant (Intel DSA)

"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."

 

(2) Restart Windows

(3) Test your notebook

(4) Please report back

Was this reply helpful? Yes No

‎02-10-2023 03:05 AM

HP Recommended
@ub6424 wrote:

(1) Download, install and update your system with Intel DSA

 

Intel Driver & Support Assistant (Intel DSA)

"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."

You know, I was just trying to use this program to update the driver on Intel HD Graphics 630, but there is still a warning about the presence of a driver from the manufacturer of my laptop on the page of its characteristics on the Intel website.

Was this reply helpful? Yes No

‎02-10-2023 09:26 AM

HP Recommended

Hello @Bratanoid 

 

(1) Download and install

Intel High-Definition (HD) Graphics Driver

26.20.100.6911 Rev.A335.9 MBDec 20, 2019Download

 

(2) Restart Windows

(3) Please report back

Was this reply helpful? Yes No

‎02-10-2023 09:39 AM

HP Recommended
@ub6424 wrote:

Hello @Bratanoid 

 

(1) Download and install

Intel High-Definition (HD) Graphics Driver

26.20.100.6911 Rev.A335.9 MBDec 20, 2019Download

 

Is this driver compatible with my laptop? My laptop page states that the latest available version for my laptop is 25.20.100.6577 Rev.A.

Bratanoid_0-1676047130513.png

 

Was this reply helpful? Yes No

‎02-10-2023 10:08 AM - edited ‎02-10-2023 10:13 AM

HP Recommended

Hello @Bratanoid 

 

Try to update the driver manually

 

Intel® Graphics Driver 31.0.101.2115
https://downloadmirror.intel.com/764512/gfx_win_101.2115.zip

Size: 496.9 MB
SHA1: F83D4CDA206114A7E360F248DD5237B49A23B198

 

or

 

Intel® Graphics Driver 31.0.101.3790/31.0.101.2114 for Xe Dedicated, 6th-13th Gen Intel® Core™ Processor Graphics
https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.zip

Size: 1 GB
SHA1: DDD2E25895095DE89905EA8240AE8F29410F5AC1

Was this reply helpful? Yes No

‎02-10-2023 11:16 AM

HP Recommended
@ub6424 wrote:

Hello @Bratanoid 

 

Try to update the driver manually

 

Intel® Graphics Driver 31.0.101.2115
https://downloadmirror.intel.com/764512/gfx_win_101.2115.zip

Size: 496.9 MB
SHA1: F83D4CDA206114A7E360F248DD5237B49A23B198

 

or

 

Intel® Graphics Driver 31.0.101.3790/31.0.101.2114 for Xe Dedicated, 6th-13th Gen Intel® Core™ Processor Graphics
https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.zip

Size: 1 GB
SHA1: DDD2E25895095DE89905EA8240AE8F29410F5AC1

Hello! I tried to install these drivers, but the laptop does not give and writes that my system contains a driver locked according to the manufacturer's specifications.

Was this reply helpful? Yes No

‎02-10-2023 12:57 PM

HP Recommended

Hello @Bratanoid 

 

(1) Wipe current driver using

Display Driver Uninstaller Download version 18.0.6.0

 

(2) Restart Windows

(3) Install latest driver again

(4) Please report back

Was this reply helpful? Yes No
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