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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Help with Two External Monitors

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10-26-2019 10:51 PM
Hi, I'm wanting to attach a second external monitor to my new HP Pavilion Laptop but not sure if it will support it. I've tried attaching a second external monitor via the USB-C but it didn't work. When I click on HP Product Support Centre it says I have a HP Pavilion x360 14-dh0140tu however my laptopn itself saus it's a HP Pavilion x360 14-dh0xxx. So not sure which one I have. I would appreciate some assistance with this. Perhaps you can recommend a particular docking station or alternate method to connect a second screen. If you require information, please let me know.
10-26-2019 11:11 PM
The REAL specs of your machine is
https://support.hp.com/au-en/document/c06410922
its USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) does not support video out without an adapter therefore you can't connect to a monitor. Note: HP Pavilion x360 14-dh0xxx is a series, xxx can be from 000 to 999.
Please enter your requirement and it will find for you the one you need on market today including some HP products:
https://www.displaylink.com/products/universal-docking-stations
I'm using an old DisplayLink certified Lenovo USB 3.0 dock with 3 FHD monitors (1 laptop screen (HP), and 2 external monitors (1 is Dell and 1 is Asus)).
Regards.
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