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03-13-2021 08:46 AM
I have a HP Notebook - 15-db1973cl with an AMD Ryzen 7 and the Radeon vega graphics (I presume is the Vega 10 chip). I need a higher resolution than the 1366x768. Its funny how the card will support higher resolution when connected to an external monitor. I need to know how I can maintain those resolutions without the external monitor. I can't find a way to contact HP.
I've tried to upgrade the drivers that AMD started sending out. I did install it but they didn't work well. Finally AMD tech support said their drivers weren't made support my card to revert back to the HP drivers.
I need help!!!
Solved! Go to Solution.
03-13-2021 09:35 AM
The resolution is limited by the display panel which is why it is maxed out at 1366x768.
See the specs below...
15.6" diagonal HD SVA BrightView micro-edge WLED-backlit touch screen (1366 x 768)
Short of spending hundreds of dollars in parts and labor to upgrade to a FHD screen, there isn't anything you can do to increase the resolution.
03-13-2021 09:50 AM
Thanks Paul for the info. HP didn't tout the resolution of this laptop and shame on me for not digging into the screen specs. I was interested in the speed and ram never thinking a 15" screen would be limited to such a low resolution.
I guess I'll just keep using an external monitor when I can!
03-13-2021 10:01 AM
You're very welcome.
I agree. I am not happy with that resolution size on a 15.6" screen.
I didn't look up the display resolution when I bought a HP 350 G1 notebook a few years ago.
It had great specs for the price, and I paid no attention to the screen resolution, which was also 1366 x 768.
I won't make that mistake twice.
03-15-2021 07:05 PM
Just an update. I went back to the AMD site and allowed it to analyze my card video and install their recommended driver and looks good, a lot better than the drivers I installed last fall. It may be wrong to do run the higher resolution but as long as I have no problems I'll keep running them.