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HP Recommended
HP ENVY x360 Convertible Laptop PC 13-bd0000 (172M6AV)
Microsoft Windows 11

The right hinge has become loose and the screen is coming off from the bottom corner. I am worried to open or close the laptop any further to not damage the screen. I had a HP Envy 13 in the past which had a similar issue too. It’s really annoying as this has just come out of the blue.

1 REPLY 1
HP Recommended

@HamzahK09, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

I understand you are facing an issue with your hinge. 

We suggest you please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - United States | HP® Support
(Select the country from the dropdown menu and enter the city name or pincode) 
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.