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‎05-28-2025 04:17 AM - last edited on ‎05-30-2025 06:11 AM by Moderator

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-xd0000 (758R2AV)

My laptop which is currently under warranty is facing some backlight bleeding issue, i have filed a complaint which has only given me a case number.. What to do next?
Case No.Edited

I need a replacement of the appropriate resolution i.e  1920x1080 @165Hz

or a display with a higher resolution i.e  2560x1440 @165Hz even if there are some extra charges

Category:
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1 REPLY 1

‎05-30-2025 06:30 AM

HP Recommended

@Vaishvik_019, Welcome to the HP Support Community 

  

I understand you are facing an issue with your laptop. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

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