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‎08-21-2024 07:55 PM - last edited on ‎08-22-2024 10:47 AM by Retired

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop 16-n0000 (63B17AV)

Yesterday I'd horizontal lines all over my laptop out of the blue, it didn't fall or anything, and whats even worseis HP's customer support.

 

To register a complaint - you either have to text them on whatsapp or make you call them - and if they dont respond i guess they dont have to take the complaint.

 

For whatsapp, I went through the AI questions and gave full information and it said Live agent will message you - but it never happened. I sat with my phone for good 30 minutes, and till today no one has messaged.

 

Then I called the customer care number, it said they cant take calls and I'll have to register Call Me Back by making an HP account and I did, after which they said they'll call in 10 minutes and that also didn;t happen.

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