How do I connect an HP Envy laptop to an external display using USB-C

[SCBr]

Hello,

I have an HP Envy 13-ah0003na S/N: 8cg8506snm and I would like to connect it to my external VGA monitor.

The monitor works with other laptops.

I have tried a USB-C to VGA adaptor (ARKtek)

I have tried an HDMI to VGA adaptor (Benfei)

I have used f4 to set the laptop to display on a monitor.

So far I have been unable to get the monitor to display anything at all or even get the laptop detect that there is a monitor connected. 

I would like to display my laptop screen on a monitor using the USB-C port.  Is this possible?  Any advice would be greatly appreciated.

Thanks

[banhien]

@SCBr 

Your monitor ONLY has VGA port (analog) therefore any video out from your computer (digital) needs a proper converter. Why not buy a new monitor with proper port(s) to get better, clearer screen.  Now, please check pro and cons between buying new monitor and a proper converter.

I woul buy a new monitor I know it is more expensive but better, clearer and longer life (relatively).

Regards.

[SCBr]

I appreciate the reply however any monitor I buy would still require an adaptor to connect to the usb port.

As the 2 adaptors I have tried will not allow me to connect to a monitor it would be foolish to purchase a third adaptor and a new monitor while this issue remains unresolved.

If it is not possible to connect an external monitor to the HP Envy then I will return the product and request a refund. 

[SCBr · Accepted solution]

Update: It is not possible to connect HP laptops to external monitors via USB C.
Solution was to return HP laptop and buy a different make.