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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V8AV)
Microsoft Windows 11

 

I was having an email issue and got tired of Microsoft and GoDaddy pointing fingers at each other, so I did a factory reset on my ENVY X360 yesterday and I am once again getting the same duet.exe system error (see below) with each restart/start that I was getting when I did my initial setup. (After the initial setup, I prevented the error message by simply uninstalling Duet Display 2.3.9.0.)

 

duet.exe - System error: The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.

 

Does HP offer a System Error-free version of Duet Display and if so, does anyone know where I might be able to DL it?

 

Thanks!

 

NAGDT

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Dear Friend providing youtube link how to resolve error you are facing.

https://www.youtube.com/watch?v=g8c-jWyYX0g

View solution in original post

3 REPLIES 3
HP Recommended

Dear Friend providing youtube link how to resolve error you are facing.

https://www.youtube.com/watch?v=g8c-jWyYX0g

HP Recommended

 

I am not fond of videos, but I will watch it... Maybe not...

 

Is the video yours or someone else's?

 

If I have any questions about the information in the video, will you be able to answer my questions or do I need to ask the person who made the video?

 

Do you vouch for the guy who made the video?

 

Do you have any experience using the solution presented in the video to solve my problem?

 

Have you used the solution in the video to fix my problem on one of your machines or on someone else's machine?

 

Are you sure the steps provided in the video apply directly to Windows 11? 

 

If not, will you be able to "translate" the Windows 10 steps provided in the video to the corresponding steps in Windows 11?

 

Here is what I find most valuable when seeking help from communities like this one...

When someone proposes a solution to a problem, they are drawing on their experience and knowledge to formulate their best attempt to solve the problem.  Sometimes it works and sometimes it does. However, since it is their solution, I can ask them questions about the steps they are proposing or about any number of other concerns I may have. Perhaps more importantly, if the steps provided did not fix the problem, the person who was helping me can use their familiarity with their solution to make the necessary adjustments. In fact, when someone takes the time to think through the problem and propose a solution, which I then implement, both of us are now invested in the process and in a successful outcome and it is these investments made by both parties that creates the mutual and complementary commitments to success resulting in an incredibly valuable community experience. 

 

 

 

 

 

HP Recommended

 

So, I watched the video and understood the very simple and straightforward steps of the proposed solution.

 

I was actually warming up to the idea of implementing his solution until he said, "... and after you restart your computer, I hope your problem is fixed."

 

You see, I tend to not rely on people whose ways include hope.

 

One second, please, while I check one last thing...

 

Wow, he received an incredible number of very generous accolades for his solution to the prevalent problem! I am now very confident in his solution and look forward to putting this bothersome error message behind me.

 

I am thankful and appreciative that you shared the video with me.

 

That said, my initial fears and concerns remain valid and I still believe I accurately described the process by which value is created in communities such as these.

 

Again, thank you for connecting me with what I expect to be a solution to my problem.

 

NAGDT

 

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.