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01-06-2017 11:31 AM
Hello, I have been having problems lately with playing videos.
This is the issue I play a video either Netflix youtube or images in windows and all of them looked kinda greenish or zoomed in. I have some screenshots of the problem
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Solved! Go to Solution.
Accepted Solutions
01-07-2017 12:17 PM
Hello@Manmora,
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel.
Need assistance in fixing display issue. Did I get it, right?
In order to find the right solution, I request you to provide the correct model number of the PC.
Also, try following the steps below and check if that solves the issue.
- Start Control Panel, click Hardware and Sound, and then click Device Manager.
- Expand the node that represents the Display Adapters, right-click the device entry, and click Uninstall.
- On the Confirm Device Removal dialog box, click OK to start the uninstall process.
- When the uninstall process is complete, Restart the device.
Hope this answers the question. Please let me know more.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
01-07-2017 12:17 PM
Hello@Manmora,
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel.
Need assistance in fixing display issue. Did I get it, right?
In order to find the right solution, I request you to provide the correct model number of the PC.
Also, try following the steps below and check if that solves the issue.
- Start Control Panel, click Hardware and Sound, and then click Device Manager.
- Expand the node that represents the Display Adapters, right-click the device entry, and click Uninstall.
- On the Confirm Device Removal dialog box, click OK to start the uninstall process.
- When the uninstall process is complete, Restart the device.
Hope this answers the question. Please let me know more.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.
Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
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