• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎07-09-2019 07:53 PM

HP Recommended
Product: HP Pavillion x360
Operating System: Microsoft Windows 10 (64-bit)

A very helpful tech support employee deleted the Synaptics Touchpad app from my computer, along with the ps/2 compatable mouse driver software.

 

I would like to know how to reinstall this program on my computer, as this app is what was disabling the tap to type "feature" that drives me insane.

 

Thanks.

Samson

2 REPLIES 2

‎07-10-2019 12:14 AM

HP Recommended

@samsonbishop 

 

There are few generations and many different models of machines called HP Pavilion x360. What is yours ? Please download and install the following Synaptics TouchPad Driver:

 

    https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92722.exe

 

If it did not work, we need EXACTLY model/product of your machine.  Please use the following instructions to find out the model/product of your machine:


   https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-10-2019 01:54 PM

HP Recommended

Hello,

 

I have tried to install multiple drivers, but none of them have fixed the problem. As for the model, it is a HP Pavilion x360 Convertable Model 14m-cd0003dx.

 

Thanks,

Samson

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.