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HP Recommended
HP Pavilion TouchSmart 14-n011tx Notebook PC (ENERGY STAR)

Dear Sir,

 

I'm Trying to Switch to an External Monitor to Boot Menu with Keyboard usb

 

My laptop has damaged the LCD and also the keyboard .

 

My Windows is also a problem so I want to reinstall it but the boot menu does not appear on the external monitor. Please guide me

how can I switch to an external monitor for the bios menu ?

 

Thanks

 

Kana88

 

 

3 REPLIES 3
HP Recommended

@Kana88

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding switching to an external monitor to access the BIOS menu 
We're thrilled to have the opportunity to assist you and provide a solution. Here are a few steps you can follow: 

Connect External Monitor

Make sure the external monitor is properly connected to your laptop. If you're using HDMI or VGA, ensure the cable is securely plugged in.

Access the BIOS Menu via Keyboard

  1. Power off the laptop completely.
  2. Turn the laptop on and immediately start pressing the Esc key repeatedly (about once every second) to enter the Startup Menu.
  3. If you don’t see the menu, try pressing the F10 key to access the BIOS directly.
  4. On the external monitor, you should see the options for booting from a device or accessing the BIOS settings.

Enable External Monitor in BIOS (if necessary)

If the external monitor is not displaying during startup, you may need to enable external display output in the BIOS settings.

  1. Once you’re in the BIOS, look for an option related to display settings (typically under the Advanced tab).
  2. Set the external monitor as the primary display if such an option exists.
  3. Save the changes and exit the BIOS (usually by pressing F10 and selecting Yes).

Reinstall Windows

Once the external monitor is displaying the BIOS or boot menu:

  1. Insert your bootable USB drive containing the Windows installation.
  2. Restart the system and press the Esc or F9 key to open the Boot Menu.
  3. Select the USB drive to boot from and follow the instructions to reinstall Windows.

 Let me know if you need further assistance! 😊

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

Dear sir,

 

 

I have tried according to below, but the BIOS menu does not appear on the external monitor

 

Connect External Monitor

Make sure the external monitor is properly connected to your laptop. If you're using HDMI or VGA, ensure the cable is securely plugged in.

Access the BIOS Menu via Keyboard

  1. Power off the laptop completely.
  2. Turn the laptop on and immediately start pressing the Esc key repeatedly (about once every second) to enter the Startup Menu.
  3. If you don’t see the menu, try pressing the F10 key to access the BIOS directly.
  4. On the external monitor, you should see the options for booting from a device or accessing the BIOS settings.

Please Guide me another solution

 

Thanks

 

HP Recommended

@Kana88, Thank you for trying the above steps.

If your external monitor is not displaying the BIOS menu, try these alternative solutions:

Close the Laptop Lid After Turning It On

  • Connect the external monitor.
  • Turn on the laptop and immediately close the lid to force display output to the external screen.

Use the Correct Function Key (Fn + Display Toggle)

  • Some HP laptops require pressing Fn + F4 (or F4 alone) to switch displays.
  • Try pressing F4 multiple times after turning on the laptop.

Try Different Ports & Cables

  • Use a different HDMI or DisplayPort if available.
  • If possible, test with another monitor or TV.

Remove Battery & CMOS Reset (If Applicable)

  • Remove the battery (if detachable).
  • Disconnect the power cable.
  • Hold the power button for 30 seconds.
  • Reconnect and try again.

Connect Monitor After Entering BIOS

  • Turn on the laptop without the external monitor connected.
  • Press Esc repeatedly.
  • Once the laptop starts, connect the external monitor and press F4 to switch displays.

Let me know if this helps. Thank you for your patience! 

 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards, 

ZOEY7886
I am an HP Employee

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