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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Stream 7 tablet
Microsoft Windows 10 (32-bit)

I enabled a Win10 boot password to keep my stuff private.  I usually have a paired bluetooth mouse or keyboard along, so getting from the opening HP logo screen to the Win10 log in screen just requires a tap on one of those two devices, which then produces the password input screen.  The touch keyboard button brings up the on-screen touchkeyboard so I can enter the password without having to have the physical keyboard along.  To simplify travel, I have been trying to figure out how to get to that password input screen without using either of those bluetooth devices.  Have not had any luck to date.  Been touching the screen all over, multiple taps - nada.  Any suggestions will be welcomed. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Problem solved.  Sorry to have bothered you folks, my Grandson solved the problem for me.  He merely swiped up on the logo screen and miraculously, the password signin screen appeared.  After having early-on operational  problems with this tablet due to the small size of the 'touch sensitive' areas on the screen, I fell back to those old familiar physical devices (mouse and keyboard).  Totally forgot about swipes and other gestures to communicate with a touch screen device.  Needless to say, I do not have a smart phone.

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2 REPLIES 2
HP Recommended

Problem solved.  Sorry to have bothered you folks, my Grandson solved the problem for me.  He merely swiped up on the logo screen and miraculously, the password signin screen appeared.  After having early-on operational  problems with this tablet due to the small size of the 'touch sensitive' areas on the screen, I fell back to those old familiar physical devices (mouse and keyboard).  Totally forgot about swipes and other gestures to communicate with a touch screen device.  Needless to say, I do not have a smart phone.

HP Recommended

Good job fixing that.  You might also check if you have the latest BIOS firmware installed.  The Stream 7's came with Windows 8.1 with Bing originally and there was a BIOS update to make the login touch screen work better with Windows 10.

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