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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- How to check for genuine HP spare (Display LED Panel)

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07-07-2020 10:21 AM
Hi guys,
I am planning to replace my HP Omen Laptop display due to some issues. To do the replacement I've asked the same HP World outlet from where I bought the laptop.
MY QUESTION IS, HOW TO IDENTIFY IF THE NEW DISPLAY LED PANEL IS A GENUINE HP SPARE PART ?
Because to earn few bucks some one could install an counterfeit part and then gobble my hard earned money !!
How to check if the part was an Original HP certified part ?
Plus does HP offer warranty for part replacement ?? If yes, then what is the duration of the warranty.
Thanks,
Kunal
07-09-2020 10:59 AM
Welcome to HP Community
I have gone through your Post and would like to help
If you are looking for genuine parts which includes Service charges and warranty for the part replacement, I suggest you contact HP Support for Service Options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee