How to get my pen working on my laptop, i do not have an option to twist or press anu button

[Thulieh]

My pen is not working on my laptop. I can not connect it because there are no options to connect

[VikramTheGreat]

Hi @Thulieh,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for sharing the issue. I understand your HP Pen is not working, and you're not seeing any options to connect it. Here are some steps to help you troubleshoot and get it working again:

Step-by-Step Troubleshooting for HP Pen Not Connecting

1. Check Pen Compatibility

• Make sure your HP laptop model supports active pen input (e.g., HP Spectre, ENVY x360, or Pavilion x360 with touch and pen support).
• You can check compatibility here:
  🔗 HP Pen | HP® Support 

2. Check if the Pen Uses Bluetooth

• Not all HP pens require Bluetooth. Some use Microsoft Pen Protocol (MPP) and connect automatically when you touch the screen.
• If your pen has a Bluetooth button, it may support pairing for extra features (like shortcut buttons), but basic writing should work without pairing.

3. Enable Windows Ink Workspace

• Go to Settings > Bluetooth & devices > Pen & Windows Ink.
• Make sure “Show recommended app suggestions” and “Allow apps to override the shortcut button behavior” are enabled.

4. Update Drivers

• Open Device Manager.
• Expand Human Interface Devices and Bluetooth.
• Right-click and update drivers for:
  • HID-compliant touch screen
  • Bluetooth adapter
  • Any pen-related devices

5. Test the Pen

• Try writing directly on the screen.
• If nothing happens, try the pen on another compatible HP device (if available) to rule out hardware failure.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support