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‎06-08-2020 05:05 PM

HP Recommended
Product: elitebook 840 G5
Operating System: Microsoft Windows 10 (64-bit)

when using adobe elements 14 and trying to add in multiple video files, the system is super slow and video playback is choppy and stalls a lot.  what can i do to improve performance?  i have 8gb of ram and an Intel Cor iS-8250U CPU @ 1.6 GHz.  The GPU is Intel UHD Graphics 620. 

 

1 REPLY 1

‎06-08-2020 05:45 PM

HP Recommended

@Rob98040 

 

How much RAM on your machine ? My machine has 8GB of RAM and 256GB of M.2 SSD, no SD slot nor HDD bay. I actually do not use my 840 G5 to edit video, I use an HP Omen (top of the range 18 months ago) to edit videos.  In general my machine

 

    840 sys.png

 

>>>> trying to add in multiple video files, the system is super slow 

Definitely it is running out of RAM. When running out of RAM, system will swap/page more and this will slow everything down even machine has M.2 SSD.

 

Machine supports 32GB. If I was you, the first thing I do: adding more RAM using

          https://www.crucial.com/memory/ddr4/ct2k16g4sfd8266/ct12165005

 

My machine has 256GB Toshiba SSD,

 

    disk model.png

 

you may want upgrade to a better one and more space using

      https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/
     https://www.crucial.com/products/ssd/crucial-p2-ssd

  Or similar from reputable vendors.

 

This may also help a bit more speed.

 

Regards.

 

BH
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