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How do I install the camera driver. I uninstalled it and it was supposed to reinstall upon restarting but it didn't. I can find camera or image device in the device manager, even in the hidden devices

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Hi @Sparky200 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand the situation—your camera driver didn’t reinstall automatically after you removed it, and now the device isn’t even showing up in Device Manager, not even under hidden devices. That gives us a clue that Windows isn’t detecting the hardware at all, which can happen for a few different reasons.

 

To move forward, I’ll need to know a bit more about your setup:

  • Which HP product are you using (model name/number)?
  • Which version of Windows is installed?
  • Was the camera working normally before you uninstalled the driver, or were you troubleshooting another issue?

This information will help narrow down whether we’re dealing with a driver issue, a Windows detection issue, or something hardware-related.

 

In the meantime, here are some general steps you can try:

  • Run Windows Update to see if it pulls in the camera driver automatically.
  • Use HP Support Assistant or the HP App to check for driver updates specific to your device.
  • In Device Manager, click Action > Scan for hardware changes to see if the camera reappears.
  • If you know the exact model, you can also download the camera driver directly from the HP support website.

Would you share the product details with me so I can guide you more precisely?

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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