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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- How to locate Replacement Display Product Number

Create an account on the HP Community to personalize your profile and ask a question
03-01-2020 06:11 AM
Hello,
I desperately need to buy a display replacement for my HP Pavilion x360 Convertible 15-br004nw (prod ID: 2HP44EA#AKD). The problem is that I am not sure what is the spare part that I need. When I removed the display panel assembly to check that number I found a sticker like this: I know that you recommend getting the whole new (super expensive) Display Panel Kit but as my LCD is fine I was hoping that you could also tell me what is the model/product ID of the digitizer used in my laptop.
So to sum up I would really appreciate help with finding the right product number both, Display Panel Kit and digitizer that goes in it.
03-01-2020 11:13 AM
I can't find its parts list
http://partsurfer.hp.com/Search.aspx?searchText=2HP44EA
The specs of your machine is
https://support.hp.com/au-en/document/c05585182
which shows it has 39.6 cm (15.6") diagonal FHD IPS WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080) and from page 50 of the manual
http://h10032.www1.hp.com/ctg/Manual/c05473330.pdf
and your machine does NOT have IR ca mere therefore you need part # 925711-001. Looks like you only have part for the whole screen which is N/A from HP Online store
http://partsurfer.hp.com/Search.aspx?searchText=925711-001
Please use part # to buy elsewhere such as
https://www.amazon.com/FirstLCD-925711-001-Replacement-15-BR077NR-digitizer/dp/B07FD79SKH
Regards.
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03-04-2020 07:32 AM
Actually I knew all of that but thank you for your efforts. Perhaps I should edit my question. I've been wondering if my laptop could work without a touchscreen? I mean I won't use it as a tablet I just want it to work as a regular laptop. As I mentioned earlier my LCD screen is fine so maybe, in this case, I could replace it with any front screen glass/bezel?