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Hello, yestoday my older sister send her old hp computer to me, but it can not be able to play Blu-ray discs. Anybody who know how to do?

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@sophialiu

Unless it has a blu-ray optical drive it can't play them. Many laptops have an optical drive that only plays regular dvd's.

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HP Recommended

@sophialiu

Unless it has a blu-ray optical drive it can't play them. Many laptops have an optical drive that only plays regular dvd's.

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@sophialiu

 

Does it support Bluray dicses ? What is it ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
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