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‎11-06-2019 08:51 AM

HP Recommended
Product: OMEN by HP 17-w200 (X7N77AV)
Operating System: Microsoft Windows 10 (64-bit)

Good day!

In User Guides and Technical Specification to  OMEN by HP 17-w200 (X7N77AV) I see 4k display resolution, but in Windows Display Panel HD resolution is maximum.

How to turn on 4k resolution? May be this model doesn't have 4k resolution? 

All Graphics Drivers is installed and updated.

1 REPLY 1

‎11-08-2019 06:36 PM

HP Recommended

@RenCollins I must let you know that 4K refers to one of two high definition resolutions: 3840 x 2160 pixels or 4096 x 2160 pixels, if you aren't able to select these resolutions, you may want to check the maximum resolution supported by the display, in your case, it looks like your display only supports a max of 1920 x 1080 as per the product specifications: click here to verify.

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee


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