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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- How to unable the touchscreen setting?

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03-26-2020 12:41 AM
Hi, I was searching on how to unable the touchspad option (tactile function) on my laptop and I found this steps:
- Open Device Manager
- Expand Mice and other pointing devices
- Right-click Synaptics HID Touchpad
- Select Disable Device
But the problem is that in my laptop it doesn't say "Synaptics HID Touchpad" it says "ELAN Clickpad" and it doesn't give me the option to disable device, I can just uninstall it.
Help please.
03-29-2020 04:42 PM
@Ximenucha If disabling the touchpad is what you seek, it is what I shall deliver, here's all you need to know and do, to get started:
- Press Windows Key + X to open Win + X menu and select Control Panel from the list.
- When Control Panel opens, go to Hardware and Sound section and select Mouse.
- When Mouse settings window opens, you should see ELAN or Device Settings tab. Switch to it.
- Locate Disable internal pointing device when external USB pointing device is attached option and enable it.
- Click Apply and OK to save changes.
If that doesn't work or isn't available, a registry edit should be the solution for us, I'd personally suggest a registry backup by clicking on file and export before performing the below steps, to be on a safer side:
- Open Registry Editor and go to HKEY_CURRENT_USER/Software/Elantech/Othersetting/DisableWhenDetectUSBMousekey in the left pane.
- Change the value from 0 to 1 and close Registry Editor.
- After making those changes your touchpad will now be disabled every time you connect a mouse to your laptop. As you can see, even though this option isn’t available, you can still enable it by following these steps. We have to mention that this solution applies only if you’re using ELAN touchpad.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
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Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
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05-23-2020 07:58 PM
Ok, I think things got confusing, I meant I wanted to disable my screen, because my screen computer is touch.
I follow the second instructions because the first ones didn't worked, and It enable my mouse pad which is touch too.
But I still would like to enable my screen touch so If anyone knows who, please help me ❤️