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‎09-26-2021 04:56 PM

HP Recommended
Product: ProBook 470 G5
Operating System: Microsoft Windows 10 (64-bit)

I have a HP ProBook 470 G5 running the latest build of Windows 10 Professional.
While investigating a problem with the screens randomly repainting, I noticed in the Task Manager that GPU-0 (Intel UHD Graphics 620) was heavily utilized, while GPU-1 (NVIDIA GeForce 930MX) does not appear to be used at all.
Can you please tell me how to use the NVIDIA adapter?

Category:
2 REPLIES 2

‎09-26-2021 09:48 PM

HP Recommended

@GrahamMMG 

 

Please use the following Guide

 

             https://support.hp.com/au-en/document/c03519217

 

Regards.

BH
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‎09-26-2021 11:04 PM - edited ‎09-26-2021 11:49 PM

HP Recommended

Thank you, BH.  I will try selecting NVIDIA as the preferred graphics processor and see if it fixes the repainting problem.

 

I think it's a bit strange that the computer is sold with a high-powered graphics adapter, but is not set up to use it!

 

Best regards,

Graham

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