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‎05-03-2023 04:08 PM

HP Recommended
Product: Hp 15-dy2042nr
Operating System: Microsoft Windows 11

I have recently bought this laptop for college and need to run dual monitors, are there any docking stations that would be compatible with this. I have purchased a j5 create usb-c and it will allow for 1 monitor to work but comes up driver error. Displayport may not work correctly. All of the drivers are updated and i downloaded j5's driver but still does not work.

1 REPLY 1

‎05-03-2023 10:33 PM

HP Recommended

@Cam2016 

 

Its specs

 

          https://support.hp.com/gb-en/document/c07905298

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
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