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Hp Display assistant can not identify monitors

HP Recommended
zbook 15 g2, z24n, dockingstation
Microsoft Windows 10 (64-bit)

Hi!!

 

i can not get HP Display assistant to identify my monitors. would like to do a mini calibration (differs alitte in colourrendering)  and also use desktop partition to work on all screens (2 or 3 depending on if i use the laptopscreen also).

 

i dont really know where to start. ive tryed connecting the monitors differently, both to the dockingstation and directly to laptop. also one monitor at at time. but now im lost.

 

My setup

HP zbook 15 g2 (nvidia k1100m) + dockingstation

2x z24n connected with displayport cable, daisy chained.

 

as i understand it my equipment should be compatible. 

 

Thank you

/Micke

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HP Recommended

and the error it gives is

 

ddc/ci communication:

HP display assistant was unable to establish communications with your display..... 

 

/micke

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Flag Post
HP Recommended

I have the same problem with a Spectre 360.

It seems that my software drivers are up to date.

So I also do not know what to do

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HP Recommended

Hmm, Anybody from hp know anything about this.

 

a small update.

 

Had to change one of the displayport cables and i only had a dvi around. Now that display that is connected with dvi works, but only if laptopscreen is off.

 

/Micke

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