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- Notebooks
- Notebook Video, Display and Touch
- Re: Hp ENVY 15-NoteBook
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02-04-2020 02:03 AM - edited 02-04-2020 04:15 AM
hi, dears,
I have a question, it's my device :
CPU : i7 5500U
Ram: 16 GB
VGA: intel 5500 - Nvidia 950M
Now I want to upgrade my internal Screen. how can I do it : it is my device document for support screen
and I found another document for my device series,
wich document is true for my devices.
this is my fully sistem information:
Solved! Go to Solution.
Accepted Solutions
02-06-2020 11:20 AM
@smrp1980 Welcome to HP Community!
I understand that you would like to upgrade the touchscreen.
The user manual is correct.
You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Or alternatively, Contact HP for setting up an order/service via phone support
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
02-06-2020 11:20 AM
@smrp1980 Welcome to HP Community!
I understand that you would like to upgrade the touchscreen.
The user manual is correct.
You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Or alternatively, Contact HP for setting up an order/service via phone support
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
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