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HP Recommended
HP Pavilion 15-n212sia Notebook PC (ENERGY STAR)
Microsoft Windows 11

Good day community.

My laptop fell and had the touch screen glass broken, the screen itself is bad, I will like to replace both. I need help in getting the parts

1 REPLY 1
HP Recommended

Hi@niyiadeoyin,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing screen issues with the HP Pavilion Notebook PC and looking for a replacement screen. You can order the parts from HP Parts Store from this link https://partsurfer.hp.com/search.aspx

 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty products as well. Hence I encourage you to contact HP support for replacement options.

 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link https://support.hp.com/us-en/contact-hp 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

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Have a great day!

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