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HP Recommended
Pavillio m6-1045dx
Microsoft Windows 10 (32-bit)

I've noticed that over the past few years I've always had to call in for repair for my hp pavillion m6-1045dx because of screen problems! This is the 4th time that it has happened and I'm not even in the mood to go through with the hp repair process because its an ever lasting issue. I want to try to do the repair on my own so between the white screen with dashes of color, and how opening and closing the screen would change the apperance of said colors, is it the LCD? is it the wiring in the hinge? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Cup_0_Tea

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues with the display on your computer.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

Based on your description it looks like an LCD/display issue and the screen needs to be replaced. Please find below the service guide (Refer to page 30) for your computer in case if you wish to replace the screen on your own.

 

http://hp.care/2uQNY3k

 

I recommend you to contact HP phone support and check the available service options for the computer.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to auto detects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Cup_0_Tea

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues with the display on your computer.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

Based on your description it looks like an LCD/display issue and the screen needs to be replaced. Please find below the service guide (Refer to page 30) for your computer in case if you wish to replace the screen on your own.

 

http://hp.care/2uQNY3k

 

I recommend you to contact HP phone support and check the available service options for the computer.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to auto detects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.