Hp Spectre 360 10th Gen 13 inch Screen marks

[rahulghaiee]

I have been a happy and proud customer of HP Spectre 360 as this is one of the best-looking and sleek laptops in the market even beating Macbooks.  But this has a significant design flaw i.e the screen. I have cared for my laptop like a newborn baby since day one but screen marks started coming up after a few days of use even though I didn't apply any extra pressure and have always kept the laptop in the sleeve provided. It's just been two years and the marks have increased to a great extent and this is nothing but a design flaw from HP's end. It's a disaster actually even after paying so much for a laptop, I have started facing issues within a year of use.  Due to Covid lockdown, I could not take my Laptop immediately to the service center during the warranty period. I have looked up the forum and there are many who are facing the same issue. Kindly guide me on what I should do about the screen.

[Nirvana_95]

Hi @rahulghaiee

Welcome to the HP Support Community. I see that you are facing screen marks-related issues with your HP Spectre X360 - 13-Aw0204tu. We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

Thanks!