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‎11-05-2023 11:45 AM

HP Recommended

I have an Spectre x360 that has a black screen issue. It is running windows 11. The screen is black when I turn the laptop on but when I plug the computer into an external monitor, I can use the external monitor fine but the screen  is still black. Touch screen input is also fine but the screen remains black. I have turned on and off the computer, I have attempted to install new graphics drivers, I have attempted to reset BIOS and CMOS.  There is no functionality loss except the screen will not turn on. I am writing this post with my laptop through my TV.  Seems like one of the bad motherboards, need help, these boards should be recalled. Please help

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