Hp Spectre Webcam has purple tint

[Jacko_1]

Hi, I have 3 HP Spectre laptops. all have purple tints when using the Webcam.

Need a solution urgently please!

Thanks

[Riddle_Decipher]

@Jacko_1 The webcam night vision feature includes two Infrared (IR) lights located on each side of the webcam and behind the display panel bezel. Low to zero light conditions will cause the webcam IR lights to activate. The IR lights provide illumination for low and zero light conditions and help prevent fuzzy images that are typically associated with operating standard webcams in low and zero light conditions.

Turn off the webcam IR lights

While some degree of purple tint may be present under low light conditions, turning off the webcam IR lights will reduce and in certain cases eliminate the purple tint.

1. Select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam.

2. In HP MediaSmart Webcam, select Settings > Display > Advanced Settings, and then click the Camera Control tab.

3. Select the Low Light Compensation check box, and then click Apply.

4. Click OK.

NOTE: 

Disabling the webcam IR lights will cause display images to appear darker in low and zero light conditions. The webcam IR lights are also available on other webcam programs. Refer to the software Help for additional information.

If adjusting the Low Light Compensation settings does not fix the purple tint of the webcam, this could be a hardware malfunction,

let me know how that pans out.

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[Jacko_1]

Thanks for the help but Windows 10 (64 Bit) does not have HP MediaSmart .

Is there any other way to fix this issue?

[Riddle_Decipher]

@Jacko_1 I suggest you take the following actions:

• Make sure your video recording environment has good lighting.

• Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

• Reduce the size of the video image in the webcam software.

• Use a high-speed Internet connection.

• Do not use other high-speed USB devices while using the webcam.

To troubleshoot other video quality problems, refer to one of the following HP support documents:

• Notebook computers: Improper Lighting and Positioning Can Cause Problems with Webcam Facial-Tracking Function

Keep us posted,

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.