Hp Victus Screen Shake Problem(?)

[Ozgur26]

When watching movies and series, my screen is getting blackened for a sec or shaking idk how to define exactly. It happens at least 2 times in per 5 minutes. I have sent my laptop to hp for maintanence. It has been only 2 months since i bought this laptop. Any suggestions? Hp Victus i5 12th gen. Rtx 3050.

[VikramTheGreat]

Hi @Ozgur26,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Experiencing screen flickering, darkening, or shaking on your HP Victus laptop, especially when watching videos, can be disruptive. Here are a few steps you can take to diagnose and potentially remedy the issue:
 

1. Check for Driver Updates:
   • Make sure your graphics drivers are up to date. Visit the Official HP® Drivers and Software Download | HP® Support for the latest RTX 3050 drivers or use the HP Support Assistant to check for updates.
      
2. Update Windows:
   • Ensure your Windows operating system is updated to the latest version. This can resolve compatibility issues with new hardware.
      
3. Adjust Graphics Settings:
   • Right-click on the desktop and open "NVIDIA Control Panel."
   • Go to "Manage 3D settings" and set the power management mode to "Prefer maximum performance."
      
4. Screen Refresh Rate:
   • Check your screen refresh rate settings. Right-click on the desktop, select "Display settings," then "Advanced display settings," and confirm that the refresh rate is set to the optimal level (usually 60Hz).
      
5. Check for Background Applications:
   • Programs running in the background may cause performance issues. Make sure no unnecessary applications are running that could interfere with video playback.
      
6. External Connections:
   • If you have an external monitor connected, disconnect it to see if the issue persists. Sometimes external connections can cause conflicts with GPU output.
      
7. Test Different Media Players:
   • The issue might be related to specific apps. Try using different media players like VLC or Windows Media Player to see if the problem persists.
      
8. Revert Recent Changes:
   • If this started happening after a new software installation or a recent update, consider rolling back the update or uninstalling the software.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat