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‎03-23-2024 04:36 PM

HP Recommended
Operating System: Microsoft Windows 11

Just purchased my laptop back in november, and I have been Noti citing that my screen goes black or just shows the pixels for couples of seconds.  It is very frustrating only had about 4-5 months and having issues.

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1 REPLY 1

‎03-24-2024 02:35 PM

HP Recommended

Here's a video from HP Support about troubleshooting screen issues in Win11:


https://www.youtube.com/watch?v=Z74O0OFZTzU



I am a volunteer and I do not work for, nor represent, HP
How to troubleshoot screen issues in Windows 11 | HP Computers | HP Support
How to troubleshoot screen issues in Windows 11 | HP Computers | HP Support
youtube.com/watch?v=Z74O0OFZTzU
If you are experiencing a screen issue on your HP Notebook, you might be able to fix the issue by updating the software settings. This video does not apply to screens that have been physically damaged. For these situations HP recommends using an authorized repair center for repairing or replacing
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