Hp lap camera is covered with non physical privacy cover and not removing when turning on cam

[Supernovahq]

My Hp core I5 laptop camera has a non physical privacy cover and not removing when turning on camera. And i cant find the option in the settings.

[zoey7886]

@Supernovahq, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP camera! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like your HP laptop has a built-in electronic privacy shutter that isn’t opening when you turn on the camera. Here are a few things you can try:

Check the Camera Privacy Key

Some HP laptops have a dedicated privacy key (F8 or another function key) that toggles the camera shutter. Try pressing F8 (or Fn + F8) and check if the cover opens.

Restart Your Laptop

A simple restart might reset the privacy shutter and allow it to open properly.

Update/Reinstall Camera Drivers

1. Right-click on the Start menu and select Device Manager.
2. Expand Imaging devices or Cameras.
3. Right-click on your camera and select Update driver.
4. If updating doesn’t work, try Uninstalling the driver and restarting your laptop to reinstall it automatically.

Check HP Privacy Settings

• Open HP Command Center (if installed) and look for any privacy settings related to the camera.
• Some HP models also have HP Privacy Settings in the HP Support Assistant app.

Check Windows Privacy Settings

1. Go to Settings > Privacy & security > Camera.
2. Make sure Camera access is enabled.
3. Scroll down and ensure apps are allowed to access the camera.

BIOS/UEFI Settings

• Restart your laptop and press Esc/F10 repeatedly to enter BIOS.
• Look for Advanced settings related to camera privacy and ensure it’s enabled.

If none of these work, let me know your laptop model so I can provide more specific steps! 😊  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,