Hp omen 16 A6SK1AV glitching screen

[Davied_steve]

I recently noticed a recurring glitch on my HP Omen laptop’s display. The issue only happens when I switch the laptop to Eco mode and set the refresh rate to 60 Hz (or when using dynamic refresh rate). After 3–5 minutes, the screen starts flickering or glitching, and in one case half of the screen briefly turned white.

When I keep the laptop on Balance mode with the refresh rate locked at 144 Hz, the problem completely disappears — no glitches at all, even after days of use. This makes me think the panel is optimized for high refresh rates and doesn’t handle 60 Hz or dynamic switching well.

Key observations

• Glitching only occurs at 60 Hz / Eco mode.
• No glitching at 144 Hz / Balance mode.
• Tilting or moving the laptop doesn’t trigger the issue, so it doesn’t seem to be a loose cable or hardware fault.
• The problem looks like a refresh rate / power state conflict, not permanent damage.

Question for the community

Is this a known limitation of the Omen 16‑inch display with Eco mode and 60 Hz? Is there a recommended way to save battery without triggering these glitches (e.g., using 120 Hz instead of 60 Hz)?

[Hawks_Eye]

Hi @Davied_steve 

Welcome to the HP Support Community! We're here to help you get back up and running.

I am sorry for the screen glitching you are experiencing on your HP Omen 16. I understand how distracting it must be to see flickering when you are trying to conserve battery in Eco mode, and I appreciate the careful observations you have already made about refresh rates and usage patterns.

Here are some steps you can try to reduce or eliminate the issue while still saving battery:

Step 1: Adjust Refresh Rate Settings

• In Windows, right‑click on the desktop and select Display settings.
• Scroll down and click Advanced display settings.
• Under “Choose a refresh rate,” try setting the display to 120 Hz instead of 60 Hz. This often balances smoother performance with lower power consumption compared to 144 Hz.

Step 2: Update Graphics Drivers

• Press the Windows key and type Device Manager.
• Expand Display adapters, right‑click your graphics card, and select Update driver.
• Choose “Search automatically for drivers.”
• You can also update through the HP Support Assistant app for the latest tested drivers.

Step 3: Update BIOS and System Firmware

• Visit HP’s support page for your model and check for BIOS or firmware updates:
  https://support.hp.com/in-en/document/ish_3932413-2337994-16
• Install any available updates to ensure compatibility with power modes and refresh rate switching.

Step 4: Adjust Power Mode

• In Windows, click the battery icon in the taskbar.
• Select “Better performance” or “Balanced” instead of “Best power efficiency.”
• This can reduce conflicts between Eco mode and refresh rate changes while still saving battery.

Step 5: Disable Dynamic Refresh Rate

• Go to Settings > System > Display > Advanced display.
• If Dynamic refresh rate is enabled, switch to a fixed refresh rate (such as 120 Hz or 144 Hz).

These steps should help stabilize the display while giving you flexibility to save battery.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Davied_steve]

Hello Hawks_Eye, Thank you for taking the time to reply — I really appreciate the support as I’ve been waiting for guidance on this issue. I’ve carefully tried all the steps you suggested: - My graphics drivers are fully up to date (both via Device Manager and HP Support Assistant). - At 144 Hz in Balance mode, the laptop works flawlessly with no glitches even after extended use. - However, the problem consistently reappears when switching to Eco mode at 60 Hz — the screen flickers after a few minutes, and once half of the screen briefly turned white. I understand your suggestion about using 120 Hz as a middle ground, but my main goal is to conserve battery by running at 60 Hz. Since the laptop is only 15 days old, I don’t believe a BIOS update should be necessary yet as my laptop is new with only 12-16 days of use, though I can try it if you confirm it’s essential. Could you please clarify whether this is a known limitation of the Omen 16 display at 60 Hz/Eco mode, or if a firmware fix is planned? I’d like to know if there’s an official solution for running at 60 Hz without glitches. Thanks again for your time and support 

[Hawks_Eye · Accepted solution]

You are welcome @Davied_steve 

I hear your concern clearly, and I appreciate the careful testing you’ve already done to isolate the behavior. You’ve shown that the display is stable at 144 Hz in Balance mode but consistently flickers at 60 Hz in Eco mode, which strongly suggests the issue is tied to refresh rate switching and power state interaction rather than a hardware fault.

Here’s what you should know:

Panel Optimization

• The Omen 16 panel is designed to deliver its best performance at higher refresh rates (120 Hz and 144 Hz).
• At 60 Hz, especially in Eco mode, the panel and GPU may enter lower‑power states that can cause instability or flickering.

Dynamic Refresh Rate

• Dynamic refresh rate relies on Windows and firmware coordination. If either side doesn’t fully optimize for 60 Hz transitions, flickering can occur.
• Locking the refresh rate at 120 Hz or 144 Hz avoids these transitions and stabilizes the display.

Battery Saving vs. Stability

• Running at 120 Hz is often the best compromise: it reduces power draw compared to 144 Hz but avoids the glitches you’ve seen at 60 Hz.
• Eco mode at 60 Hz is not always ideal for panels tuned for gaming performance.

Firmware and BIOS Updates

• Even though your laptop is new, firmware updates can still be important. They often address compatibility between refresh rate switching and power modes.
• You can check for updates here: HP Omen 16 Drivers & Firmware.
• Installing the latest BIOS and system firmware may improve stability at 60 Hz, though it cannot always guarantee glitch‑free operation if the panel is not optimized for that mode.

• There isn’t a separate downloadable driver specifically to “fix” 60 Hz Eco mode glitches. The recommended practice is to use 120 Hz or 144 Hz for stable operation.
• Firmware updates are the only path that may improve 60 Hz behavior, but the panel itself is tuned for higher refresh rates.

If conserving battery is your priority, try locking the refresh rate at 120 Hz in Balance mode. This will give you smoother performance than 60 Hz, reduce power consumption compared to 144 Hz, and avoid the flickering you’ve observed. At the same time, check for BIOS/firmware updates to see if improvements have been released for refresh rate handling.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye